Frequently Asked Questions
Everything you need to know about your Dermot Kennedy Official Store order.
When will my order ship?
Standard orders typically process within 3-5 business days. For pre-order items, such as upcoming vinyl releases or limited edition apparel, please refer to the specific shipping date listed on the product page.
Do you offer international shipping?
Yes, we ship Dermot Kennedy merchandise worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on unworn apparel and unopened media within 30 days of delivery. All items must be in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. It may take up to 24 hours for the tracking information to update on the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
An item I want is out of stock. Will it be restocked?
Some tour-specific merchandise and limited edition vinyl are one-time pressings. However, core collection items are frequently restocked. We recommend signing up for our newsletter to receive notifications on restocks and new drops.